Terms of Service

Monthly Charges
These are the monthly recurring fees associated with using our services. Monthly charges may include, but are not limited to, PBX hosting fees, virtual path fees, DID and Toll Free number fees, E911 fees, and other subscription fees as appropriate.

Call Usage
These are the fees associated with your use of any calling or related services. Usage fees may include, but are not limited to, domestic (US and Canada) calling, international calling, use of our conference bridge services, faxing, and other usage based services.

Includes charges to recover or help defray costs of taxes and of governmental charges and fees imposed on us. Please note that these are our Charges, not taxes that we are required to collect from you. These charges, and what’s included, are subject to change from time to time.

Other Charges and Credits
Includes charges for products, services and credits due.

Inquiries / Requests
If you’re trying to resolve a dispute by sending us payment of less than the full amount we’ve billed you, please contact us right away to resolve the dispute, and avoid any interruption of service.

Returned Payments
In the event your check for payment of your bill is returned by your bank for insufficient or uncollected funds, we may resubmit your check for payment on your account.